Some big changes are coming to the PokerStars Rewards program. The site announced some major improvements recently with the goal of appealing to more players.
PokerStars officials say the new program incorporates player feedback and insight, offering more value and opportunities to win. The program is now available to players on selected licenses.
“This autumn we are celebrating 20 years of our PokerStars community, and we’re happy to kickstart the next chapter with our new and improved PokerStars Rewards program,” PokerStars managing director Severin Rasset said on Friday. “Listening to community feedback, we know our players want more rewards, more ways to earn rewards, more transparency, and simplicity.
“Our recent trial program was not only very positively received – overall we saw a 78% jump in satisfaction scores for the players participating, but it also gave us more ideas about how to make it even better. Working directly with our community has been hugely energizing for us and we’re happy that the new rewards program launching today has truly been built by our players for the players.”
[cta id=1754 type=cta]
Some specifics on the new PokerStars program
The relaunch of PokerStars Rewards follows a three-month trial. That included player feedback from players selected randomly to be part of the program.
These online poker players’ input was incorporated into the new program, the company noted. Stars has received some criticism in the past regarding changes in the program.
The site now appears to be addressing some of that by revamping the system overall to appeal to players. Here’s a look at few aspects of the plan:
- Players can earn up to 65% in rewards. That’s made up of 25% in rewards for players in the core program. Those who qualify for Monthly Challenges can earn up to 40% more.
- The program now rewards players for all their play across all poker games – from tournaments to cash games. High stakes cash game and tournament players also earn rewards.
- Players are also rewarded for their real money activity across all products. That means players earn for online poker, sportsbook, and casino play. Personalized rewards based on a player’s interests and types of games played will also continue.
PokerStars promises more transparency
Making the entire program more easy to understand looks to be a major goal at Stars. The company promises transparency, allowing players to know exactly where they are in the program.
Players will know what their targets are and what could be earned by reaching them. PokerStars also promises:
- Levels are clearly visible with a progress bar showing how many more chests remain to move to the next level.
- Six chest levels with each level delivering a chest with a fixed value. The chests include : blue, bronze, silver, gold, diamond, and black (lowest to highest).
The new program is available for players on the .BG, .COM, .CZ, .EE, .ES, .EU, .FR, .PT, .RO, .SH, and .UK platforms. Also, due to local regulation, Monthly Challenges are not available to players in the Czech Republic or Greece.